Privacy Policies


This Privacy Policy applies to all of the products, services and websites offered by

REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd and or any subsidiaries or affiliated companies.

If you have any questions about this Privacy Policy, please feel free to contact us through our website or write to us.

Privacy Matters

Affiliated Machinery Agents Australia Pty Ltd
63 Gilliland's Road Euroa
Victoria
3666
Australia

Information we collect and how we use it

We offer a number of services that do not require you to register for an account or provide any personal information to us, such as reviewing our upcoming and past auctions or other services. In order to provide our full range of services, we may collect the following types of information:

  • Information you provide - When you sign up for an account with REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd or other service or promotion that requires registration, we ask you for personal information (such as your name, email address and an account password). For certain services, such as bidding in auctions, we may also request credit card or other payment account information which we maintain in encrypted form on secure servers. We may combine the information you submit under your account with information from other REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd services or third parties in order to provide you with a better experience and to improve the quality of our services.
  • Cookies - When you visit REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd websites, we send one or more cookies - a small file containing a string of characters - to your computer or other device that uniquely identifies your browser. We use cookies to improve the quality of our service, including for storing user preferences and tracking user trends. We may set one or more cookies in your browser when you visit a
  • REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd websites.
  • Log information - When you access REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.
  • User communications - When you send emails or other communications to REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.
  • Links - REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
  • Other sites - This Privacy Policy applies to REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd services only. We do not exercise control over the sites displayed as links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd and or associated entities only processes personal information for the purposes described in this Privacy Policy. In addition to the above, such purposes include:

  • Providing our services, including the display of customized content;
  • Auditing, research and analysis in order to maintain, protect and improve our services;
  • Ensuring the technical functioning of our network;
  • Protecting and enforcing the rights or property of REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd or our users, including our sellers; and
  • Developing new services.

REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd processes personal information on our servers . In some cases, we process personal information on a server outside your own country. We may process personal information to provide our own services.

Choices for personal information

When you sign up for a service that requires registration, we ask you to provide personal information. If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Privacy Policy, we will offer you an effective way to opt out of the use of personal information for those other purposes.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd features and services may not function properly if your cookies are disabled.

You can decline to submit personal information to us, in which case REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd may not be able to provide some or all services to you.

Information sharing

REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd only shares personal information with other companies or individuals outside of REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd in the following limited circumstances:

  • We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
  • We provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental inquiry, tax, or audit request, (b) enforce applicable website terms of use and auction terms and conditions, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd, its users or the public as required or permitted by law.

If REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred in a manner that would make it subject to a different privacy policy.

We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular asset listing or other part of our sites. Such information does not identify you individually.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

We restrict access to personal information to REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd employees, Partners, contractors and agents who need to know that information in order to operate, develop or improve our services. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution, if they fail to meet these obligations.

Data integrity

REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd processes personal information only for the purposes for which it was collected and in accordance with this Privacy Policy. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our services or as otherwise permitted under this Policy. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary.

Accessing and updating personal information

When you use REALM Group Australia Pty Ltd and or Affiliated Machinery Agents Australia Pty Ltd services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

Changes to this Privacy Policy

Please note that this Privacy Policy may change as we grow and develop our systems. We will not reduce your rights under this Privacy Policy without your explicit consent, and we expect most such changes will be minor. Regardless, we will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date.

Current Up Dated Date V02 18/11/23

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